At AutoOilTech Limited, we are committed to ensuring safe, reliable, and timely delivery of all industrial automation components to our customers worldwide.
We work with multiple reputable carriers, including USPS, UPS, FedEx, and DHL, to deliver our products globally.
The choice of carrier depends on your location, order size, and delivery requirements.
All shipments are securely packed to prevent damage during transit. Tracking information will be provided once your order has been shipped.
Most orders are processed and shipped within 1–2 business days after payment confirmation.
Customized or special-order items may require additional processing time.
If an item is temporarily out of stock, our sales team will notify you immediately to arrange a suitable replacement or revised delivery schedule.
Domestic delivery: 3–7 business days (depending on destination)
International delivery: 7–15 business days (depending on location and customs clearance)
Please note that delivery times are estimates and may vary due to carrier delays, customs inspections, or unforeseen logistics factors.
We provide worldwide delivery to most countries. However, customs duties, import taxes, and additional charges are not included in the item price or shipping fee.
These costs are the buyer’s responsibility and must be paid upon arrival in the destination country.
To ensure smooth customs clearance, please make sure your shipping address and contact details are accurate and complete.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
You can use this number to monitor your shipment status directly through the carrier’s official website.
If your order is lost or damaged in transit, please contact us within 7 days of receiving your shipping notification.
We will assist you in filing a claim and arrange a replacement or refund if applicable.
To help us resolve the issue quickly, please provide your order number, tracking details, and photos (if damage occurred).
AutoOilTech Limited is not responsible for delays caused by carriers, customs clearance, or circumstances beyond our control, including natural disasters, strikes, or global shipping disruptions.
We will do our best to keep you informed and assist you throughout the process.